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Terms & Conditions


Acceptance by RICHARDSONS SHELVING ("the Company") of any order placed by the purchaser for the supply of goods will be subject to these conditions set out or referred to on our quotation.


The Price displayed is in pounds sterling (unless otherwise stated) and is exclusive of VAT and maybe subject to a carriage charge. All prices are quoted subject to errors and omissions and shall be subject to alteration in accordance with variations which may take place in wage and raw materials rates. In the event of a price alteration after an order has been placed and prior to despatch notification of such alteration will be made before despatch of goods.


Due to continual improvements in design and manufacturing methods, strict accuracy of specifications and illustrations cannot be guaranteed. So that any product improvements can reach the purchaser as soon as possible, the Company reserves the right to change design or specifications without formal notice.


Work carried out, whether experimentally or otherwise at customer’s request will be charged.


Delivery dates where given are submitted without liability for any loss or damage arising from delay, however occasioned, but every effort will be made to maintain them. Time for delivery is based on Richardsons Shelving commitments and on the availability of materials at time of order. 


The purchaser will be responsible for all off loading of goods from whatever form of transport employed.


Prices are quoted ex works and carriage will be charged extra.


The Company does not accept responsibility for the loss or damage in transit unless it and the carriers are notified in writing within 3 days of delivery. No claims for shortage or damage will be entertained after a clear receipt has been given to the carriers. If goods cannot be examined on delivery, carrier's sheets should be signed 'unexamined' and any damage or shortage discovered after the examination notified in writing to the Company and the carriers within 3 days of delivery. Total none delivery due to loss in transit, must be notified within 7 days from the date of invoice.


The purchaser assumes responsibility for the goods being sufficient and suitable for his purpose. Any complaint concerning the quality or manufacture of goods or the printing thereon must be made to the Company within 3 days of delivery. Any goods under complaint must not be used, otherwise such goods will be deemed to have been accepted as satisfactory. Where work is defective for any reason, including negligence, the Company's liability (if any) shall be limited to replacing defective parts provided that such defects are notified to the Company within 6 months of delivery.


Goods completed ready for delivery, but held back to purchaser's request, will be subject to storage charges after the expiration of 7 days from the date when the purchaser is notified that the goods are ready for despatch and thereupon payment shall become due.


Orders placed cannot be cancelled or suspended except with the Company's written consent and on terms which will indemnify the company against loss. Should work be suspended at the request of or delayed through any default of the customer for a period of 30 days, the Company shall then be entitled to payment for work already carried out and materials specially ordered and for any other losses incurred by the company.


By credit accounts, which are due for payment within 30 days following date of invoice. Credit accounts may be opened upon receipt of the customary trade and bankers references. Invoices will be rendered in respect of goods delivered or goods completed and ready for delivery but held back at the purchaser's request and payment shall be made within 30 days from the date of such invoices. Should you wish to pay directly into our Bank, I have given our Bank details below:


Every effort will be made to carry out the contract but its due performance is subject to cancellation by the Company or to such variations as it may find necessary as a result of inability to secure labour, materials or supplies or as a result of any act of God, war, strike, lock out or other labour dispute, fire, flood, drought, legislation or other cause (whether of foregoing class or not) beyond the Company's control.


Customers' order forms containing special printed conditions will be binding only to the extent that they are not at variants with the Company's conditions and terms which said terms in the case of any conflict, shall prevail.


The construction, validity and performance of the contract shall be governed by English Law and any claim or dispute arising out of it shall be determined by the English Courts


Goods supplied will remain the property of 'the Company' until full payment is received. In the event of sale of these goods to a third party 'the Company' reserves title to the proceeds of sale. Responsibility for maintenance and insurance passes to the purchaser on delivery

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